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A smiling remote teammate wearing a headset at her workstation, ready to start the workday — the kind of dedicated, vetted teammate Online VA Team places with growing US businesses A smiling customer-experience teammate wearing a headset on a busy customer-support floor — the kind of CX team Online VA Team places with growing businesses A focused back-office teammate at his workstation reviewing a spreadsheet — the operations teammate Online VA Team places with growing businesses A professional remote teammate at her workstation wearing headphones — a real, vetted, dedicated teammate ready to work in your time zone, often within about a week

ONLINE VA TEAM

A real teammate. Just remote.

Dedicated, college-educated remote teammates — vetted before they ever meet you. Not a marketplace, not a pooled bench. The same person every day, learning your business.

CUSTOMER EXPERIENCE

Phones. Inbox. Chat. Picked up, on time.

A teammate who answers your customers in your voice — not a queue ticket. Loyalty stays. Tickets close. Your in-house team gets back to high-impact work.

OPERATIONS THAT HUM

The work behind the work. Handled.

Bookkeeping support, scheduling, CRM hygiene, data — the seat-time tasks that keep the lights on. Done by someone who learns your systems, not someone who churns.

FAST START

From a single call, to a working teammate.

Common roles can launch within about a week — specialized roles take a little longer because we're deliberate about the fit. Either way, no cold-recruiting grind.

A free, no-prep call — yours to use however you want.

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What we are

A real teammate. Just remote. 

Not a freelancer marketplace. Not a pooled bench you share with twenty other clients. Your teammate is dedicated, college-educated, and full-time on your account — the same person every day, learning your tools, your tone, your customers, your edge cases.

And you're not alone with them. We coach, course-correct, and re-staff at no cost if anything ever changes — so the work keeps moving while your in-house team gets back into the field, the floor, or the conference room where they belong.

A professional virtual assistant at her workstation wearing headphones and smiling at the camera — a real teammate, vetted, dedicated, ready to work in your time zone

HOW IT WORKS

Three steps to a teammate worth keeping.

The same playbook we've run for 15+ years. Every step has a clear ask, a clear next step, and clear ownership — none of it is on you to chase.

An Online VA Team consultant taking notes during a discovery call with a new client — the kind of conversation we open every engagement with

Discover

We hop on a call to understand your business, the work draining your team, and the personality of teammate who'd actually fit. No slide deck, no pitch — just the conversation we'd want if we were hiring. Many clients leave with a clearer job description than they walked in with.

An Online VA Team account manager reviewing hand-picked teammate profiles with a client — interview-stage matching, not algorithmic shortlisting

Match

We hand-pick from our bench of vetted, college-educated teammates and introduce a finalist or two we'd bet on for your role. You interview, you choose. If nobody clicks, we keep looking — your bench is unfair to you, not to us.

A newly placed virtual assistant at her workstation, headset on, smiling — the moment ownership of the work transfers from us to her

Onboard

Your dedicated teammate gets running on your tools, your tone, and your playbook. We handle HR, IT, payroll, equipment, and floor management — including coverage when life happens. You direct the work; we run everything around it.

Get started

Two paths, one bench .

Start with a dedicated teammate — or step in fractional if you only need an hour or two a day.

Most popular

Dedicated teammate

There throughout your business day

Working on what you need, when you need it

Dedicated staff, available throughout your business day — picking up whatever's piling up: email, scheduling, follow-ups, the work that keeps slipping. You don't fill a job description; you gain a teammate who learns your business and stays for the long haul.

  • Dedicated to your business — not shared, not stacked
  • 160 hours/month available in your time zone
  • College-educated + 4+ yrs experience
  • Same teammate every day — they learn your business
  • Supported by us, not abandoned after kickoff

Fractional / part-time

Fractional

When you only need a few hours a day

A few hours a day from a dedicated teammate — perfect for things like social media posting, light email triage, or weekly reports. Not a shared rep splitting time across other clients' accounts; your hours are blocked for you, with the same vetted person every shift.

  • Your hours are blocked for you — not split across other clients' accounts
  • Same vetted bench as full-time placements
  • A few hours a day on a set schedule
  • Month-to-month, no long-term contract

Building out a team? We place multiple teammates in parallel — say a few customer service reps, or staff you'll train into your own systems. Let's scope it on a call →

Want the numbers? See full pricing →

The promise

Get your team back where they belong. 

Your sales team belongs at the trade show. Your operators belong on the floor. Your founders belong with customers. We hold the desk work — quietly, reliably — so the rest of your team can be where they actually move the business.

  • 15+ years of doing this

    We've staffed remote teams for US businesses for over a decade. The systems are tested.

  • Real humans, not contractors

    Your teammate is a full-time employee with us. Same person, every day. No marketplace churn.

  • No long contracts

    Month-to-month engagement. If something changes, you have flexibility — but most clients stay for years.

  • HR + tools handled

    Payroll, HR, equipment, training, time-off coverage. You manage the work; we manage everything else.

WHAT CLIENTS SAY

We don't say we're great. They do.

I have been using Online VA Team for over a year now, and their service is exceptional. The VAs are skilled and always go the extra mile.

Robert V. Cooper

Verified client

Online VA Team's virtual assistants have helped us streamline our operations and increase productivity. Their service is invaluable.

Caleb Pinkney

Verified client

The virtual assistants from Online VA Team have significantly reduced our workload. Their attention to detail and professionalism are commendable.

Robin W. Moler

Verified client

Frequently asked

What people ask before they book.

More questions? Bring them to the call. We answer in plain English.

What does a dedicated remote teammate actually do for me?

Whatever desk work is keeping your in-house team out of the field. Common starting points are an executive assistant (calendar, inbox, travel), a customer-service teammate (email, chat, phone), a back-office operator (bookkeeping, scheduling, CRM hygiene), or a sales support teammate (lead research, follow-ups, demo prep). Start with one role and expand the scope as your needs come into focus — clients do grow over time, and we're here to support that.

Can a remote teammate really do skilled work, not just admin?

Yes. We staff for executive admin, but also customer experience, sales development, back-office ops, bookkeeping support, marketing coordination, and more. The combination of an experienced person, a real onboarding, and the modern tools your team uses is a force multiplier — and it's what gives your in-house team back the hours that were going to inbox, CRM, and follow-up.

How fast can I get started?

Faster than recruiting cold. Common roles like executive assistant, customer service, or general back-office support can often launch within about a week. More specialized roles take a little longer because we're deliberate about the fit — we'd rather take a few extra days than place someone who isn't right. Either way, we pull from a pre-vetted bench, which collapses the timeline meaningfully versus running your own search.

What if I only need part-time help?

We offer a fractional plan that starts with a smaller block of dedicated hours. Same vetting, same caliber of teammate. You can start fractional and grow into a full-time placement when the time comes — we're here to support you as your needs expand. See the /pricing/ page for the full breakdown.

Who owns the work my teammate produces?

You do. All deliverables — code, designs, docs, copy, data — are work-for-hire under your account. We're contractually clear about IP ownership before day one.

What happens if my teammate leaves or I want to make a change?

Easy. If you ever want a swap — or a teammate moves on — we handle the re-staffing at no extra cost. Most clients never need to do this; our retention is high. The option is built in so you stay in control of who's on your team, and you don't have to start an awkward conversation — we run that.

Have a different question? Send us a quick email →

READY WHEN YOU ARE

A teammate worth keeping. Let's start the conversation.

A real conversation with a real person. We listen, ask a few questions, and within 24 hours you'll have a recommended team mix and pricing — yours to use however you want.

  • Free, no-prep call
  • Real human, not a sales rep
  • We send you a recommended team mix within 24 hours
  • No pressure, no follow-up spam

Always free. No pressure to decide on the call.

Not ready to talk? Send us a quick email instead →